1. Introduction
Build AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction project management platform ("the Service").
By using Build AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, company/firm name
- Professional Information: Role (Developer, Architect, Contractor, etc.), specialization, years of experience, license numbers
- Profile Information: Bio, avatar, address, city, country, website, LinkedIn profile
- Authentication Data: Password (encrypted), authentication tokens
2.2 Project Data
We collect and store project-related information you create or upload, including:
- Project details, property information, and property addresses
- Financial data: budgets, expenses, income, ROI calculations, feasibility studies
- Task information, assignments, and progress tracking
- Site diary entries and progress documentation
- Material intake and inventory data
- Images, documents, and file attachments
- Messages and communications between team members
2.3 Usage Information
We automatically collect information about how you use the Service:
- Log data: IP address, browser type, device information, access times
- Usage patterns: features used, pages visited, time spent on the platform
- AI interaction data: queries, responses, and feedback
- Error reports and performance data
2.4 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session and authentication state
- Remember your preferences and settings
- Analyze usage patterns and improve the Service
- Provide personalized experiences
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve the Build AI platform
- Account Management: To create and manage your account, authenticate users, and process transactions
- Communication: To send you updates, notifications, and respond to your inquiries
- AI Features: To generate insights, recommendations, and automated assistance based on your project data
- Team Collaboration: To facilitate communication and collaboration between project team members
- Security: To detect, prevent, and address security issues and fraudulent activity
- Analytics: To analyze usage patterns and improve our Service
- Legal Compliance: To comply with legal obligations and enforce our Terms of Service
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Within Your Project Team
Project data, messages, and team member information are shared with other members of the same project to facilitate collaboration.
4.2 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting and storage providers (e.g., Supabase, AWS)
- Email service providers
- Payment processors
- Analytics and monitoring services
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.3 Legal Requirements
We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users or others
- Prevent or investigate fraud or security issues
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data is encrypted in transit (TLS/SSL) and at rest
- Authentication: Secure authentication using Supabase Auth with password hashing
- Access Controls: Role-based access control to limit data access to authorized users
- Regular Backups: Regular backups to prevent data loss
- Security Monitoring: Continuous monitoring for security threats and vulnerabilities
- Secure Infrastructure: Hosting on secure, compliant cloud infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide the Service to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain business records
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information through your account settings
- Deletion: Request deletion of your account and personal information
- Data Export: Request a copy of your data in a portable format
- Opt-Out: Unsubscribe from marketing communications (account-related emails will still be sent)
- Cookie Preferences: Manage cookie settings through your browser
To exercise these rights, please contact us through the support features in the Platform or email us at privacy@buildai.com.
8. Children's Privacy
Build AI is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.
10. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the new Privacy Policy on this page
- Sending an email notification to registered users
- Displaying a notice in the Platform
Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@buildai.com
- Support: Available through the Platform's support features